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At SecretFace, we've developed a comprehensive size guide that adheres to the Australian sizing standard. By referring to our size guide and considering your current underwear size, you can confidently select the perfect fit for your SecretFace purchase.

Like any garment worn close to the body, following the washing and care instructions on the label is essential to ensure that you enjoy the lasting comfort, durability, and longevity of your SecretFace underwear. These instructions are conveniently provided on the underwear's care label and its outer packaging.

Care Label/ Wash Instructions

  • Machine wash in cold water
  • Wash with similar colours
  • Do not tumble dry
  • Do not bleach 
  • Wash inside out
  • Iron on the reverse side only 
  • Do not dry clean

The longevity of our SecretFace underwear can often be compared to the question, "how long is a piece of string?" Crafted from premium-quality cotton and with nearly two decades of experience in crafting exceptional underwear, SecretFace assures enduring quality. Following the provided wash and care instructions, you can expect our underwear to become a timeless addition to your wardrobe, offering years of dependable service.

With nearly two decades of crafting quality underwear, SecretFace is the epitome of excellence. Our premium quality cotton, lasting comfort, and exceptional longevity are what we want our customers to experience. SecretFace isn't just about underwear; it's about investing in enduring quality that becomes a timeless wardrobe essential, embodying craftsmanship, durability, and unmatched comfort you can rely on.

Delivery FAQs

Our super-fast warehouse usually gets your order out within 24 business hours of receiving your order. Your order, once picked and packed, will go out that same day. 

We’re glad you realized! As soon as you notice, please send a return email to your confirmation so we can flag it with our warehouse and amend it.

Once dispatched, you will receive a tracking number via email. Please note it can take up to 24 hours to show tracking events.

We start processing your order as soon as you place it. You are welcome to send us a return email as soon as you can and we can attempt to flag with the warehouse. If the order has already been sent out, you can wait for your order to arrive and send it back for a full refund.