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FAQs
At SecretFace, we've developed a comprehensive size guide that adheres to the Australian sizing standard. By referring to our size guide and considering your current underwear size, you can confidently select the perfect fit for your SecretFace purchase.
Like any garment worn close to the body, following the washing and care instructions on the label is essential to ensure that you enjoy the lasting comfort, durability, and longevity of your SecretFace underwear. These instructions are conveniently provided on the underwear's care label and its outer packaging.
Care Label/ Wash Instructions
- Machine wash in cold water
- Wash with similar colours
- Do not tumble dry
- Do not bleach
- Wash inside out
- Iron on the reverse side only
- Do not dry clean
The longevity of our SecretFace underwear can often be compared to the question, "how long is a piece of string?" Crafted from premium-quality cotton and with nearly two decades of experience in crafting exceptional underwear, SecretFace assures enduring quality. Following the provided wash and care instructions, you can expect our underwear to become a timeless addition to your wardrobe, offering years of dependable service.
With nearly two decades of crafting quality underwear, SecretFace is the epitome of excellence. Our premium quality cotton, lasting comfort, and exceptional longevity are what we want our customers to experience. SecretFace isn't just about underwear; it's about investing in enduring quality that becomes a timeless wardrobe essential, embodying craftsmanship, durability, and unmatched comfort you can rely on.
Introducing "Contrast Thrill" underwear, where style meets substance. Crafted from our exclusive high-GSM fabric, these aren't just undergarments; they're a commitment to enduring comfort. Unlike ordinary underwear, ours maintains its plush feel wash after wash and retains its elegance wear after wear. What sets "Contrast Thrill" apart is its striking contrasts and complementary colour combinations. Each pair features a unique twist: an electrifying red with bold blue stitching and a matching waistband, a sophisticated blue pattern accented by retro yellow stitching, and a sleek concrete grey enhanced with ocean blue details. Then, two pairs that flip those designs in the opposite pattern.
Designed for those who embrace confidence and individuality, this underwear makes a bold statement. The retro-inspired prints add an extra layer of personality, ensuring you stand out with every wear.
Invest in "Contrast Thrill" underwear and experience a blend of comfort, style, and undeniable flair. Why settle for the ordinary when you can elevate your essentials?
Our Story:
Stepping out from the veil of anonymity, we are Secret Face, the unheralded artisans behind some of your favourite high-end underwear brands. Our story starts over 20 years ago in a small factory in China, where we wove our passion, dedication, and expert craftsmanship into every pair of underwear we produced.
We've always believed in the simple philosophy that everyone deserves comfort, quality, and style without the hefty price tag. It's why we've spent two decades creating underwear that boasts a higher GSM, ensuring it retains its shape and offers unparalleled comfort for much longer than typical pairs.
But we wanted to do more. We wanted to break the chain of higher prices charged by intermediaries and bring our superior quality directly to you. And thus, Secret Face was born - a direct-from-manufacturer brand that promises uncompromising comfort, enduring style, and most importantly, affordability.
Our Promise:
We take pride in maintaining modern employment standards and prioritising the well-being of our employees. We're not just in the business of making underwear; we're in the business of providing comfort that's responsibly crafted.
At Secret Face, we're committed to your comfort and committed to creating a brand that respects its customers and workers alike. Welcome to a world where comfort meets conscience, where luxury meets affordability, and where you're treated not just as a customer, but as a part of the Secret Face family.